Remote Customer Service Representative

Location: Anaheim, CA

Pay:

We are looking for a Remote Customer Service Representative to join our team. The ideal candidate will have excellent customer service skills, be able to work independently, and have a strong work ethic.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat

• Troubleshoot customer issues and provide solutions

• Process orders and handle returns

• Maintain customer records and update customer information

• Provide product information and answer questions

• Resolve customer complaints in a timely manner

• Follow up with customers to ensure satisfaction

• Monitor customer feedback and provide feedback to management

• Assist with other customer service related tasks as needed

Requirements:

• High school diploma or equivalent

• Previous customer service experience

• Excellent communication and interpersonal skills

• Ability to work independently and manage time effectively

• Proficient in Microsoft Office Suite

• Ability to work in a fast-paced environment

• Ability to work remotely and be available during business hours