Customer Service – Self Storage Manager

Location: Bell Gardens, CA

Salary: $17/hour

Job Description:

We are looking for an experienced and motivated Customer Service – Self Storage Manager to join our team in Bell Gardens, CA. The successful candidate will be responsible for providing excellent customer service to our customers, managing the day-to-day operations of the facility, and ensuring the safety and security of the facility.

Responsibilities:

• Provide excellent customer service to all customers, including answering questions, resolving customer complaints, and providing information about the facility and services.

• Manage the day-to-day operations of the facility, including scheduling staff, monitoring security cameras, and ensuring the facility is clean and well-maintained.

• Ensure the safety and security of the facility by monitoring the facility for any suspicious activity and responding to any security alarms.

• Maintain accurate records of customer information, payments, and inventory.

• Develop and implement marketing strategies to increase customer base and revenue.

• Monitor and manage facility budget.

• Develop and implement policies and procedures to ensure the efficient operation of the facility.

• Train and supervise staff.

Requirements:

• Bachelor’s degree in Business Administration or related field.

• At least 3 years of experience in customer service and/or management.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Knowledge of self-storage industry and regulations.

• Proficient in Microsoft Office Suite.

• Ability to lift up to 50 lbs.